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South African travellers want cheaper roaming
Monday, 29 September 2014
Travelstart has released its ‘cellphones in travel’ survey, which revealed that most South Africans travel with a smartphone and that 92% say international roaming charges meted out by local network providers are too expensive.

The flight booking engine, Travelstart, surveyed a group of more than 4 000 people to find out about cellphone usage trends when travelling. 

Despite vast dissention towards the roaming charges of major cellphone networks such as Vodacom, MTN and Cell C, the report shows the majority of SA travellers own smartphones, with Samsung, iPhone and BlackBerry being the top three most popular devices respectively. 

When asked if they activated international roaming when travelling abroad, 25% of participants said they preferred to purchase a local sim card at their destination, 21% said they only connected using free WiFi and 19% said they activated SMS services only. A further 7% prefer to switch off completely and 21% said they activated all services when travelling abroad including voice calls, data and text messaging.

The most widespread uses of a cellphone when travelling for staying in touch were via voice call, SMS, instant messaging services and email, with photography and social media coming in second and third respectively. Five percent of respondents said they used their phones to consult with travel agents. 

Some 31% of respondents said they were comfortable using their cellphone to book and pay for flights; 2% said they used mobile check-in; 45% preferred online check-in; 43% said counter check-in; 9% said self-service check-in; and 1% opted for kerbside check-in.
By : etnw
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