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Kulula introduces ADMs
Thursday, 16 January 2014
Kulula will start issuing ADMs for all kulula-validated documents (documents issued on 161 stock) from February 1.

The airline said in a statement that the aim of the ADM policy was to ensure airline documents are issued in accordance with the fares, ticketing instructions and fare rules. Whenever a violation is found, kulula will issue an ADM.

The airline will allow a period of transition for the month of February. This means that travel agents may receive notification of potential violations and ADMs directly by means of an ADM report but these will not appear in the Billing and Settlement Plan (BSP). As of March 1, all ticket transactions will be audited and the policy will apply; all applicable ADMs will be generated and included in the Billing Settlement Plan (BSP).

Prior to June 23, 2012, kulula’s inventory was not available through the GDS. Brian Kitchin, kulula’s executive manager of sales, explains Kulula only decided to start issuing ADMs now because the airline wanted to ensure that agents were fully familiarised with the use of the airline’s inventory in the Sabre system.

By : etnw
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