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Airlines quash rumours of check in changes
Tuesday, 17 June 2008

BA COMAIR and SAA have dismissed unofficial reports that the airlines no longer accept driver's licenses as official identification for passengers checking-in for domestic flights.

BA Comair said emails and other unofficial reports circulating this information are "nonsense" and the airline's check-in policy for BA domestic and kulula.com flights remain unchanged.

SAA said that, while a passport is still obviously needed for regional and international travel, identity documents or driver's licenses remain valid forms of identification for domestic travel.

Stuart Cochrane, BA Comair Executive Manager of Marketing, Sales and Communications, also quashed rumours that passengers now need to produce an e-ticket receipt at check-in. "All that is required is the booking reference number," he said.

The same applies for SAA, but the national carrier has advised passengers to carry their e-ticketing itinerary in case of "irregular operations". Known as a Passenger Itinerary Receipt, the e-ticketing itinerary states the passenger's booking reference number, the e-ticket number, flight details and the passenger's details.

"While having the travel itinerary on hand at check-in makes the procedure more convenient for the customer, it is not a critical necessity. It is, however, mandatory to produce the e-ticket number and/or vendor locator which will assist passengers should they wish to make use of the self service kiosks... It is also mandatory for Victoria Falls and Kinshasa customers to produce a Passenger Itinerary Receipt, as these airports are manual and the receipts will be required," read a statement from the national carrier.

By : TIR
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