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Terminal 5 open for business
Thursday, 27 March 2008

Heathrow's long-awaited Terminal 5 opened this morning and BA56 was the first of many flights from Johannesburg to use the new terminal.

British Airways says the new terminal will reduce queues and passengers can also check in online 24 hours before departure and use touch screens at the terminal.

Agents are advised to check from which terminal their clients are departing and should inform them to arrive at T5 an hour earlier than normal to prevent them from missing flights due to the confusion caused by the five different levels. Passengers have to clear security at least 35 minutes before departure.

Numerous airlines will now be moving to other terminals and agents are urged to check beforehand if their clients will be affected.

By : Travel Info
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